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Keyrings

Created: 26 Sep 2012 • Updated: 29 Sep 2012 | 1 comment
This issue has been solved. See solution.

I have been working on my company's billing computer for the last few months and have never had an issue with it. However, for the last week or so I have not been able to open up anything that was encrypted. It keeps on giving me the following error:

"It is not possible to decrypt this message because your keyring does not contain usable private keys corresponding to any of the above public keys."

Can someone please explain this to me and let me know how I can possibly fix it? I have reviewed the keys and they all appear to be correct. I have been working with this system like I said for the last few months but it has been in used for various years.

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CareFreeX's picture

Do you use PGP? I don't think it is EV/CA issue. I would double check then call PGP support.

http://www.symantec.com/business/support/index?page=content&id=TECH148893

When this is done incorrectly, the following error message occurs: 

Error Message: Message/File was encrypted to the following public key(s): Username/username@myorg.com (KeyType/Size) 

OR

X Unknown Key(s) It is not possible to decrypt this message because your keyring does not contain usable private key(s) corresponding to any of the above public key(s).

SOLUTION