Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

keystroke to see message stats

Created: 31 Oct 2013 • Updated: 01 Nov 2013 | 3 comments
This issue has been solved. See solution.


having a brain fart...

what is the key combonation to see the properties of a vaulted item..

ie retention policy, etc...

windows 7, office 2010, evclient 10


Operating Systems:

Comments 3 CommentsJump to latest comment

Rob.Wilcox's picture

Control + shift + ev button on the toolbar...

then click Vault Information.

GabeV's picture

and you need to select the EV shortcut before that

“Success is not final, failure is not fatal: it is the courage to continue that counts.”–Winston Churchill

EV_Ajay's picture


1. Open an outlook client with the Enterprise Vault client extensions installed and an open an affected Enterprise Vault enabled mailbox 
2. Select an archived item.
3. Hold down Ctrl+Shift and press one of the Enterprise Buttons (Archive Explorer, Search Vaults, Store in Vault, Restore from Vault etc)
4. Press the "Vault Information" button
5. A dialogue box titled "Enterprise Vault Information" will be presented
6. Scroll down the list of details until you see "Selected Item Properties"
A shortcut with all of the properties stored correctly will appear as follows :