Knowledge Base Subscription Renewal
For the last two weeks I have been receiving emails asking me to renew my alert subscriptions. I follow the link from the email to the alert subscription page, then I click on the Renew link next to the alert subscription that I want to renew, but nothing really happens from there. The next day I get another email notifying me of my expiring subscription. Am I doing something wrong? Do I need to do something other than click on the Renew link?