KVS dll file causes IE to crash: gsprs.dll
The log files do not reveal errors. It occurs while using IE.
IE then crashes and references the file. It cannot be unregistered or re-registered.
Faulting application iexplore.exe, version 8.0.6001.18702, faulting module gsprs.dll, version 18.104.22.16800, fault address 0x00001230.
a. EV has been uninstalled and reinstalled on the workstationb. tried a cache reset