Laptop Disconnecting from Aruba devices
We have had one laptop disconnect itself from our Aruba wireless devices after SEP 12 (version 12.1.3 was installed). We found the following items related to version 11.5. Are these also known issues in 12.1.3 or have they been fixed? We have other laptops with the same configuration that have not had this issue.
Wireless client deauthenticates on Aruba switch after 30 minutes
If you or your administrator configure a client as a built-in supplicant for 802.1x authentication with an Aruba switch and WPA2 (Wi-Fi Protected Access) and AES encryption, the client deauthenticates the user after 30 minutes. The client is disconnected from the network. The user must restart the client machine to be authenticated again.
Client cannot download a roaming profile when it uses 802.1x authentication
In clients with on operating system older than Microsoft Vista, the client cannot download a roaming profile when it uses 802.1x authentication. This issue can be resolved by upgrading to Vista or later. For details, see this Microsoft article: