Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

Large amounts of temp files are being created in the xfer_tmp or 7.5/xfer folder and are being detected as threats.

Updated: 25 Sep 2010 | 13 comments
Nel Ramos's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

Hi Team,

How do we get this kind of virus?
Is this due to internet or transer of file?

thanks... 

Comments

Prachand's picture
08
Mar
2010
0 Votes 0
Login to vote

Large amounts of temp files

Large amounts of temp files are being created in the xfer_tmp or 7.5/xfer folder and are being detected as threats

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009042217073548

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Nel Ramos's picture
08
Mar
2010
0 Votes 0
Login to vote

Got a computer with this

Got a computer with this issue...
might this be due to the user going to websites?
many thanks...

Nel Ramos

Prachand's picture
08
Mar
2010
0 Votes 0
Login to vote

This may be caused by corrupt

This may be caused by corrupt virus defintion or by a threat.

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Nel Ramos's picture
08
Mar
2010
0 Votes 0
Login to vote

yes.. I already seen

yes.. I already seen that..
but how do you ussually get them?
thanks...

Nel Ramos

Prachand's picture
08
Mar
2010
0 Votes 0
Login to vote

What is the version of SEP

What is the version of SEP being used?

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

sbertram's picture
08
Mar
2010
0 Votes 0
Login to vote

you run any free online scans

you run any free online scans to see what they find on the PC?

Mark_'s picture
15
Mar
2010
0 Votes 0
Login to vote

UP UP UP

Any solution to this?

Prachand's picture
15
Mar
2010
0 Votes 0
Login to vote

Follow

Follow this

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009042217073548

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Mobiustrip's picture
15
Mar
2010
0 Votes 0
Login to vote

That article is old and does NOT get to root of the issue!

Sure it will get rid of all of the files in the xfer folder but it does not solve the problem.  As far as I can tell from these forums Symantec has been working on this for more than a year. 

Does anyone know what the deal is? 

I've had 5 workstations with this issue in the last 2 weeks 4 of which filled their harddrives.
  
Please explain how this might happen.

AravindKM's picture
15
Mar
2010
0 Votes 0
Login to vote

I think this is a bug and it

I think this is a bug and it needs fixing.Hope this will happen this next release.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

Pistola's picture
24
Aug
2010
0 Votes 0
Login to vote

xfer tmp issue in this and other treads

As a Symantec Partner I am disappointed with the apathy of the Symantec Endpoint Protection team.

Users have been waiting patiently for a fix to the “xfer - temp file” issue/problem for over 2 years.

I can no longer condone such inaction and, even though I am a Symantec Partner, I am now forced to advise my corporate clients to adopt alternative anti-virus solutions in their next upgrade cycle.

This will obviously adversely affect how I view Symantec’s other products and their SLA’s.

VKalani's picture
24
Aug
2010
0 Votes 0
Login to vote

Hi Pistola I understand

Hi Pistola

I understand your frustration about  this issue not being  resolved...However, just  wanted to comment that, you would similar or even more such issues, in other vendors too. Symantec is  best, and we are  committed to customer, and partner satisfaction...we are working  towards  resolving  this  issue...

-VKalani

pete_4u2002's picture
24
Aug
2010
0 Votes 0
Login to vote

hi , RU6 MP1 has been

hi ,
RU6 MP1 has been released and it has this bug fix

A large number of .tmp files builds up in the XFER folder
Fix ID:
1675729
Symptom: Many files build up in the XFER folder on a Symantec Endpoint Protection client.
Solution: The Symantec Endpoint Protection client was modified to enhance extraction and clean up of XFER files.

from the release notes
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121216360648