Client Management Suite

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  • 1.  Last Contact With NS - Blank

    Posted Sep 30, 2014 11:06 AM

    When i run a hardware report on the estate, Altiris 7.1 is reporting back some machine with a blank "last Contact with NS".

     

    Does anyone know how long Altiris holds this data for and is there anyway of finding out when these machines last made contact with the NS???

     

    Many thanks



  • 2.  RE: Last Contact With NS - Blank

    Posted Sep 30, 2014 11:28 AM

    Where are you getting the Last Contact?

     

    I often use Last Configuration Request.

    SELECT ResourceGuid, MAX(_eventTime) AS '_eventTime'

    FROM Evt_NS_Client_Config_Request

    GROUP BY ResourceGuid

     

     



  • 3.  RE: Last Contact With NS - Blank
    Best Answer

    Posted Sep 30, 2014 11:42 AM

    The fields that could use are the Last Basic Inventory field or Last Configuration Request.

    The Last Basic Inventory field comes from the Inv_AeX_AC_Identification table
    The Last Configuration Request field comes from the Evt_NS_Client_Config_Request table.
     

    These tables can be viewed from Resource Manager.

     

    Out of the box the Symantec Management Agent on client sends a Basic Inventory to the Altiris Server every 24 Hours and the Last configuration Request check defaults to either every two hours or 4 hours out of the box.

    You could use put the following sql query in a custom Altiris sql report to get this information

     

    select

    c.name as Computer
    ,c.[OS Name]
    ,c.[User]
    ,bi.[Client Date] as [Last Basic Inventory]
    ,ccr.[Config Request] 

    from vcomputer c
    left join Inv_AeX_AC_Identification bi on bi._ResourceGuid = c.guid
    left join ( select resourceguid, max(_eventtime) as [Config Request]
    from Evt_NS_Client_Config_Request group by resourceguid
    ) ccr on ccr.ResourceGuid = c.Guid

    order by ccr.[Config Request]

     

     

     

     

     

     

     



  • 4.  RE: Last Contact With NS - Blank

    Trusted Advisor
    Posted Nov 12, 2014 04:00 PM

    Hi DaraghBurns, so you need anymore help here?