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Latest Endpoint Protection manager definitions

Updated: 23 May 2010 | 4 comments
Cegedim Rx IT's picture
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Good day all,

I'm trying to find out what is the latest definition file for the Endpoint Protection Manager, all my clients are currently stuck on 2009-10-30 rev 050, when I go into Admin and select my Local Site and click "Download LiveUpdate Content" it tells me that everything is up to date.  On the home page of the Manager under Virus Definitions distribution it says:-

Latest Symantec Version: 2009-11-18 rev. 041

Is these dates representative of what's available from Symantec or is it a snapshot of my configuration ?

When I go to Live Update Policies and LiveUpdate Content these are the revisions I see:-

LU.JPG

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Rafeeq's picture
19
Nov
2009
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Hi

Try the following STEPS

File system cleanup for 32-bit SESC Virus Definitions:

1. Stop SEPM server service.

2. Go to C:\program files\symantec\symantec endpoint protection manager\Inetpub\content\{C60DC234-65F9-4674-94AE-62158EFCA433}" folder and move all of the subfolders to another place, such as C:\Temp if you want a backup, otherwise delete the sub-folders.

Database cleanup for 32-bit SESC Virus Definitions:

3) Go to C:\Program Files\Common Files\Symantec Shared\SymcData\ and delete the following folders:
sesmipsdef32
sesmipsdef64
sesmvirdef32
sesmvirdef64

4)In the registry, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps.
Delete these keys
SymcData-sesmipsdef32
SymcData-sesmipsdef64
SymcData-sesmvirdef32
SymcData-sesmvirdef64

5). In the registry, navigate to and delete the following keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmipsdef32
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmipsdef64
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmvirdef32
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SharedDefs\SymcData-sesmvirdef64

6). Start the SEPM service back up.

7). Run Live update from within the Symantec Endpoint Protection Management console.

This will re-populate the database which in turn will update the moniker folders.

 http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008041516215948

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Vikram Kumar-SAV to SEP's picture
19
Nov
2009
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Prachand's picture
19
Nov
2009
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Login to SEPM and ClicK Admin

Login to SEPM and ClicK Admin and Select Local site  and then Ckick Download liveupdate content and see what happens.

lu.JPG

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

shp's picture
19
Nov
2009
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I also had the same problem

I also had the same problem in few server....

First i cleared the corrupted definition using  this article
https://www-secure.symantec.com/connect/articles/h...

I uninstalled liveupdate and deleted all the folders related to liveupdate. Then i installed and registered it with SEPM
REF:http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007100907303548
Then i launched the livupdate and it started to download the packages again..

In the other server even after these it dint work so i did a repair of SEPM after clearing corrupted definition then it worked...

Regards,
Srinivas H.P.
HCL Infosystems Ltd