IT Management Suite

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  • 1.  Latest IE Not Supported

    Posted Sep 25, 2014 07:39 AM

    Hello,

    We are on ITMS 7.5 and have IE 11. While opening SMC, we still see the same old message saying you are on unsupported browser and downgrade to 7, 8 or 9. And for obvious reasons, there are certain functionalities which do not run on this unsupported browser.

    Is there a way to work out on this, except of downgrading the browser?

    Is there a reason why Symantec has not been able to get console supported with latest browsers?

    Is anybody out there facing similar challenges?

    I have also tried on latest Chrome, still same.

    Please advise.

    Thanks
    Snm1502



  • 2.  RE: Latest IE Not Supported
    Best Answer

    Posted Sep 25, 2014 07:52 AM

    Hi Snm1502,

    IE 11 is supported in 7.5 starting from SP1, you can check the support martix in the link below :

    http://www.symantec.com/docs/HOWTO9965

    In 7.5 without SP1 you can work with IE 10 which has limited support. 

    So my suggestion is upgrading to SP1

    Best regards



  • 3.  RE: Latest IE Not Supported

    Posted Sep 25, 2014 08:04 AM

    Btw, forgot to mention, 

    Our develpment team is working on Google Chrome support at the moment which is targeted for future releases.

    Best regards



  • 4.  RE: Latest IE Not Supported

    Posted Sep 26, 2014 04:15 AM

    Thank you for the response, Tema... :)