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Latest from Symantec and Latest from Manager

Created: 17 Jan 2013 • Updated: 17 Jan 2013 | 8 comments
This issue has been solved. See solution.

Hi,

I'm having an issue with the SEPM. On the home page the Latest from Symantec and Latest from Manager are completely different

What does this mean and how can I fix it.

Thank you

Comments 8 CommentsJump to latest comment

Ashish-Sharma's picture

HI,

Are you updating Virus Defination Manually ?

Thanks In Advance

Ashish Sharma

 

 

Rafeeq's picture

1) Latest from Symantec means the definitions avaialbe on the internet

2) Latest on Manager means the definitions which are currently loaded into the manager.

 

first one needs internet access so that it can go to web and look for latest one. However your manager might get definitions from liveupdate manager. If you are using proxy make sure to set it right under sepm-admin-servers tab.

whats the version of SEPM you are running, check this bug track

 

"Latest Manager Virus Definitions" on the SEPM Homepage are incorrect after replication

http://www.symantec.com/business/support/index?page=content&id=TECH183671

 

SebastianZ's picture

Your latest definitions on Manager seems to be accurate and up to date - I would not worry about the Latest on symantec, may be cosmetic issue to the fact the the SEPM cannot temporarily or due to some blocks from firewall/proxy access the liveupdates servers to report the currently available version.

Ajit Jha's picture

Do you have any Proxy Server inj your Network? If yes please provide the PRoxy details in SEPM.

Regard's

Ajit Jha

Technical Consultant

ASC & STS

SMLatCST's picture

It sounds as if the LU client on the SEPM is successfully able to connect to (and download from) Symantec LiveUpdate on the Internet, but the SEPM itself is unable to access the site that feeds the "Latest from Symantec" info.

This can happen if you use a proxy as decribed in the below article:

http://www.symantec.com/docs/TECH187596

 

SOLUTION
SMLatCST's picture

oh yeah, you may also want to review the below article on recommended proxy exceptions:

http://www.symantec.com/docs/TECH162286

Eyal's picture

Thank you guys for all your prompt responses, I closed and opened SEPM console as advised.