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Latest Symantec Endpoint Protection Released - SEP 12.1.RU4

Created: 28 Oct 2013 • Updated: 11 Apr 2014 | 38 comments
Mithun Sanghavi's picture

Hello,

Symantec Endpoint Protection 12.1.RU4 has been released on October 28' 2013.

You may find the latest release, Symantec Endpoint Protection 12.1.RU4, here:

https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

SEP 12.1.4.jpg

 

This build's version is: 12.1.4013.4013.

This release provides extended Mac protection, Mac OS 10.9 support, Microsoft Windows 8.1 support, and security improvements, by including the following new features:

  • Support for Mac OS 10.9 “Mavericks”.

  • Mac IPS protection – Network Intrusion Prevention System based on signatures where each payload in network packet is inspected and compared against a known network attack.  If the signatures match, the packet is not allowed to go further in the TCP/IP stack.

  • Support for Microsoft Windows 8.1 and Windows 2012 R2. 

  • Additional Mac client features – New client UI, Update to LiveUpdate 6, Scheduled Scan options parity with Windows, and changes to Mac client packaging to support better distribution via third party deployment tools.

  • Mac client support for 4 additional localized languages; Simplified Chinese, Traditional Chinese, Korean, and Brazilian Portuguese.

  • SEPM Manageability enhancements – Allowing immediate critical security event notification and additional telemetry.

  • Fixes for customer reported defects.

Upgrade and Migration paths

The following Symantec Endpoint Protection Manager versions and Symantec Endpoint Protection Windows client versions can upgrade directly to version 12.1.4:

  • From 11.x to 12.1.4 (enterprise version)
  • 12.0.122.192 Small Business Edition
  • 12.0.1001.95 Small Business Edition - Release Update 1 (RU1)
  • 12.1.671.4971
  • 12.1.1000.157 - Release Update 1 (RU1), with or without maintenance patches
  • 12.1.2015.2015 - Release Update 2 (RU2), with or without maintenance patches
  • 12.1.3001.165 - Release Update 3 (RU3)
Symantec Endpoint Protection Manager and Symantec Endpoint Protection Windows client versions do not support the following downgrade paths:
  • Symantec Endpoint Protection 11.x to 12.1.4 Small Business Edition
  • Symantec Endpoint Protection 12.1.x (enterprise version) to 12.1.4 Small Business Edition
 
Symantec Endpoint Protection 12.1.4 supports a migration from Symantec AntiVirus 10.x, but does not support a migration from Symantec AntiVirus 9.x or Symantec Sygate Enterprise Protection 5.x.
 
The following Symantec Endpoint Protection Mac client versions can upgrade directly to version 12.1.4:
  • From 11.x to 12.1.4
  • 12.1.671.4971
  • 12.1.1000.0157 - Release Update 1 (RU1)
  • 12.1.2015.2015 - Release Update 2 (RU2)
You must uninstall Norton products before you install the Symantec Endpoint Protection Mac client. An installation of Symantec Endpoint Protection Mac over a Norton product is not supported.
 
Note: This release does not update the Symantec AntiVirus for Linux client, which remains version 1.0.14.
 
You can migrate Symantec legacy virus protection software to Symantec Endpoint Protection.
 
Migration detects and migrates installations of the following Symantec legacy virus protection software:
  • Symantec AntiVirus Corporate Edition 10.x
  • Symantec Client Security 3.x
Migration from the following legacy products are not supported:
  • Symantec AntiVirus 9.x or earlier
  • Symantec Client Security 2.x
  • Symantec Sygate Enterprise Protection 5.x
You can upgrade Symantec Endpoint Protection from Symantec Endpoint Protection 11.x or Small Business Edition 12.0, or to a new release update of 12.1.
 
You can upgrade Symantec Endpoint Protection Small Business Edition from Symantec Endpoint Protection Small Business Edition 12.0, or to a new release update of 12.1.
 
Check - 

Knowledgebase Articles for Symantec Endpoint Protection 12.1.4(RU4)

https://www-secure.symantec.com/connect/articles/knowledgebase-articles-symantec-endpoint-protection-121-ru4

Operating Systems:

Comments 38 CommentsJump to latest comment

Wayne Conrad's picture

Upgrade and Migration paths

The following Symantec Endpoint Protection Mac client versions can upgrade directly to version 12.1.4:
  • From SEP 11.x to 12.1.4
  • 12.1.671.4971
  • 12.1.1000.0157 - Release Update 1 (RU1)
  • 12.1.2015.2015 - Release Update 2 (RU2)

RU3 is missing, I assume that's an unintentional oversight and it RU4 will update RU3 just fine?

Mithun Sanghavi's picture

Hello,

It states "Symantec Endpoint Protection Mac client versions".

NOTE: There has not been a Mac update since SEP 12.1.2 so it should be OK.

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Wayne Conrad's picture

Whoops, I guess I loooked at the wrong spot. Thanks!

TARDISITGUY's picture

I'm prepairing to update all my clients to the 12.1.4 version.  Not all are on the same current version.  Can I update 12.1.2100.2093?

Mithun Sanghavi's picture

Hello,

Yes, You can update SEP 12.1.2100.2093 as well.

Hope that helps!!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SameerU's picture

Hi

Can you share the release notes of SEP 12.1.4

Regards

 

pete_4u2002's picture

yet to be released, however check this article

https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru4

Upgrading or migrating to Symantec Endpoint Protection 12.1.4 (RU4)

 

Article:TECH211821  |  Created: 2013-10-23  |  Updated: 2013-10-29  |  Article URL http://www.symantec.com/docs/TECH211821

 

Krycek's picture

Any news on when this will be out in localized versions, especially German? Right now I'm only able to download 12.1.4 in English. Also, could you show the full version number in the fileconnect list? I have to click on each of the download links to figure out which version it is *exactly*. It's only listed as "12.1".

Mick2009's picture

Hi Krycek,

Localized versions generally follow within a couple of weeks of the English version.  I expected they will be available in early November / before mid-November.

Hope this helps! &: )

Mick

With thanks and best regards,

Mick

roberta's picture

Good Day,

Here are some of the Missing Docs:

"New fixes & features in Symantec Endpoint Protection 12.1.4

http://www.symantec.com/business/support/index?page=content&id=TECH211972

 

&

Symantec™ Endpoint Protection, Symantec Endpoint Protection Small Business Edition, & Symantec Network Access Control 12.1.4 Release Notes Contents

http://www.symantec.com/business/support/index?page=content&id=DOC6838

 

 

Greetings from The Land Downunder

Mithun Sanghavi's picture

Hello,

You may like to check the Latest Article on - 

Knowledgebase Articles for Symantec Endpoint Protection 12.1.4(RU4)

https://www-secure.symantec.com/connect/articles/knowledgebase-articles-symantec-endpoint-protection-1214ru4

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

shen_forever's picture

Hello, i have some questions:

1. Is it free to upgrade from SEP 11.x to 12.1.4?

2. If the version of the management console of my company is 11.0, may i use a SEP windows client of version 12.1.4? 

Thanks!

 

.Brian's picture

You should be entitled to 12.1 if you own 11.x free of charge

SEPM 11.x cannot manage 12.1 clients

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

rtos's picture

I have issues with the download of "Symantec_Endpoint_Protection_12.1.4_Part1_Installation_EN.exe".

The MD5 is wrong and when verify the file it contains corrupt files.. (according to 7-zip), "Part2" and "SEPM" download was ok.

I have tested on 3 different computers and both https download and download manager.

 

Any idea why?

davidschmitt_'s picture

I have the same issues here.

Download completes without any error, the md5sum is the same as mentioned on the Download Site but if I try to extract die Files, all of them are corrupt and can not be used. I tried Symantec_Endpoint_Protection_12.1.4_Part1_Installation_EN.exe and Symantec_Endpoint_Protection_12.1.4_Part1_Installation_GE.exe, both with the same result.

Hopefully this could be fixed soon :)

NeoLuigi81's picture

There are a Symantec Endpoint Protection 12.1.4 client-only patches? and where can I find them?

Thanks in advance!

TARDISITGUY's picture

I was having the same issue, but had success with using the Download Manager instead of the direct link.  Hope that helps.

brrempel's picture

Edited becasue nothing I say will change the way Symantec does business.

 

San1985's picture

Installation_and_Administration_Guide_ still showing as 12.1.2,? is this updated document for 12.1.4 ?

.Brian's picture

Yes, this still applies to 12.1.4. No changes were made to the documentation.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello

Correct. There have been no changes to the Installation and Administration Guide since SEP 12.1.RU2.

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

San1985's picture

One more question , for windows clients we have options to select the client install features set, but for Mac  this option is not available, 

if we need to exclude the IPS for mac ,  how to we do that?

Mithun Sanghavi's picture

Hello,

There is no option to add/remove IPS feature during the installation, but the IPS feature can be disabled by policy or in the UI .

Hope that helps!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

San1985's picture

Anyone installed 12.1.4  SEPm version, yesterday I have Insalled 12.1.4 in my new DEV server ,with win 2008 R2 with SQL 2012 . 

today morning when I login to SEPm console I am getting unexpected error . PFA.

the same issue I have faced in SEP 12.1 RU2, again in SEP 12.1 RU4

 

Capture.JPG
Mithun Sanghavi's picture

Hello,

Try Logging into the SEPM using a user account that has full rights to access both the SEPM and the external SQL database.

OR

Run the management server configauration wizard and in the SEPM configuration to SQL, change to SA authentification from Windows authentication.

Check this Article:

"Unexpected server error. ErrorCode: 0x10010000" during login to Symantec Endpoint Protection Manager

http://www.symantec.com/docs/TECH206435

Hope that helps!!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

San1985's picture

Thanks Mithun,

I have full administrator rights for SEPM server and SQL database.  We have configured SQL authentication in windows autentication , same configuration we are using in prodcution environment , no issues in 12.1 RU3.

Both SEPM and SQL database are in same server.

San1985's picture

Thanks Mithun,

I have full administrator rights for SEPM server and SQL database.  We have configured SQL authentication in windows autentication , same configuration we are using in prodcution environment , no issues in 12.1 RU3.

Both SEPM and SQL database are in same server.

Mithun Sanghavi's picture

Hello,

If you are planning to upgrade or migrate to Symantec Endpoint Protection 12.1.4, please take a look at the latest how-to article created by our very own SEP content council team.

Best practices for upgrading to Symantec Endpoint Protection 12.1.x

http://www.symantec.com/business/support/index?page=content&id=TECH163700

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

novasep's picture

I don't find where to download packages 12.1.4

.Brian's picture

are you on https://fileconnect.symantec.com using your serial number?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

novasep's picture

yes, i have downloaded

Symantec_Endpoint_Protection_12.1.4_Win32-bit_Client_FR.exe

and

Symantec_Endpoint_Protection_12.1.4_Win64-bit_Client_FR.exe

but in symantec endpoint manager / admin / packages, i can only add *.info or *.zip files .....

SebastianZ's picture

Download the one with name:

"Symantec_Endpoint_Protection_12.1.4_Part1_Installation_FR.exe" or

"Symantec_Endpoint_Protection_12.1.4_SEPM_FR.exe"

-> extract -> and in the following subfolder ..\SEPM\Packages you will find the .info files for 32bit and 64bit clients packages.

shirzad_dalya@yahoo.com's picture
  I am customer number : 60528231
Duhok Directorate Electric we have 100  clients users and 1 server .
we have problem with (USB stick memories) with Autorun virus .
Our Symantec endpoint just block the autorun.inf file , but not clean the virus .
the next connection the virus Auto-run detected but not clean or delete it .
with another antivirus product (like Avira Anti) it detected and clean it , So please help us .
 
best regards
shirzad IT manger
.Brian's picture

Is the file being detected at all?

If not, you need to zip and submit to Symantec:

http://www.symantec.com/security_response/submitsa...

Also see here:

How to collect and submit to Symantec Security Response suspicious files found by the SymHelp utility

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

San1985's picture

Guys,

Is there any know issues in RU4 or RU4a versions? We are planning to Migrate the SEPM server from RU3 to RU4a , and still our clients are in RU1 MP1 version , if we upgrade the SEPM to RU4a, is there any impact on  the clients, may be we will upgrade the clients in 2 or 3 months?

can we upgrade the clients directly from RU1 MP1 to RU4 ?

I am not seeing any know issues for RU4 version in our fourms, but still I want to know before we do the migration

 

 

pete_4u2002's picture

if we upgrade the SEPM to RU4a, is there any impact on  the clients, may be we will upgrade the clients in 2 or 3 months?

there won't be any impact on clients.

can we upgrade the clients directly from RU1 MP1 to RU4 ?

yes, it can be upgraded.

James007's picture

Yes you can direct upgrade SEPM 12.1.4 but you wait couple of week symantec will be release next SEPM 12.1.4 MP1 version.

http://www.symantec.com/business/support/index?page=releasedetails&key=54619&searchid=1311515821687