Endpoint Protection

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  • 1.  Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 05:21 AM
    Hi,

    Not a massive issue, but it is annoying....

    In the virus definition distribution pane on the home page of the SEPM, I virtually always have the above message.
    On rare occasions, it will give me the info, but it is rare.

    In security response, I often find when I check that the ThreatCon status is wrong too..

    Because these are sometimes (although rarely) correct and have up to date info, I have to assume that the SEPM can communicate.

    Does anyone know how to make this work more consistantly?

    Ta
    Nick


  • 2.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 06:01 AM
    hi nick,
    have you checked your internet connection?? and also tell me the SEPM version that you are using


  • 3.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 06:12 AM
    Hi Sapta,

    MR4 MP1a

    Internet connection (40Mb) is fine - like I say - occasionally it works and live update work just fine.
    I am using a non authenticating HTTP proxy - is that likely to make a difference?


    cheers
    nick


  • 4.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 06:17 AM
    hi nick,
    try bypassing the proxy and check if it is showing or not.


  • 5.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 06:21 AM

    Fixed

    Just checked my proxy.....
    Had an over zealous rule on what the server was allowed to talk to via the proxy server....
    This now presents me with a separate quandry - why did it work occasionally....? Ahh well - I don't expect you guys to be able to answer that one... :)

    Cheers
    Nick
     



  • 6.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 06:24 AM
    hi nick,
    maybe sometimes ur proxy server didnt work, lol



  • 7.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 06:25 AM
    Proxy settings again. It sounds to me that this could be the problem.

    Try accessing internet from a browser (with same proxy settings) on the SEPM server.


  • 8.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 20, 2009 06:28 AM
    Configure ur Proxy in SEPm admin page and refresh ur Home page. Try now


  • 9.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 23, 2009 01:49 PM
    i have the same issue. Ajitjha can you please help me ??


  • 10.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Apr 28, 2009 03:22 AM

    I think this Info page uses the same settnings as Internet Explorer please check if this works



  • 11.  RE: Latest Symantec Version: Information is currently unavailable

    Posted Feb 06, 2010 03:52 AM
    Information is currently unavailable