Dear All ,
Im using Endpoint Prevent and the LDAP seems to be non functional .. I'm not able to see the employee details on the Incident snapshot page . I noticed that the connection between Enforce and AD wasn't functional due to incorrect password. Now, i've put the right password and tested the connection and it says that the connection is succesful .
But the problem is, Im still not able to see the user details on the Incident Snapshot page ..
What could be the problem .. ?