Video Screencast Help

LDAP authentication window appears again & again

Created: 07 Nov 2012 | 2 comments

Hi Team,

User is facing issue for PGP encryption started, it will enroll with PGP server.once enter intranet id &'s freeze and again ask for credentials.

Due to that unable to start PGP encryption.

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Alex_CST's picture

Check the logs of the Universal Server to see if its authenticating via that.  Can it work if you log on that machine as another user and attempt encryption?

Please mark posts as solutions if they solve your problem!

vaibhav_jain1's picture


This looks like a communication issue. For some reason, enrollment gets timed out.

Is the user behind a VPN? Is the internet connection slow? Can he ping the UN?