File Share Encryption

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  • 1.  LDAP authentication window appears again & again

    Posted Nov 07, 2012 02:14 AM

    Hi Team,

    User is facing issue for PGP encryption started, it will enroll with PGP server.once enter intranet id & password.it's freeze and again ask for credentials.

    Due to that unable to start PGP encryption.



  • 2.  RE: LDAP authentication window appears again & again

    Posted Nov 07, 2012 04:05 AM

    Check the logs of the Universal Server to see if its authenticating via that.  Can it work if you log on that machine as another user and attempt encryption?



  • 3.  RE: LDAP authentication window appears again & again

    Posted Nov 07, 2012 08:28 AM

    Hi,

    This looks like a communication issue. For some reason, enrollment gets timed out.

    Is the user behind a VPN? Is the internet connection slow? Can he ping the UN?