Endpoint Protection

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  • 1.  LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:41 AM

    We did a domain rename last month and I thought everything was fine.  I've now noticed that AD isn't syncing with SEP.

    Do I have to delete the OU structure in SEP and then re-import to get it to be correct or is there another method?

    I saw a post earlier about having to delete the OU structure and then reimport because the structure is using the old domain.  Will I have to reapply policies to each OU when I re-add?

     



  • 2.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:45 AM

    Did you update/add the new name in the SEPM?



  • 3.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:47 AM

    Under the server properties, our directory server has the IP address rather than the name.  I don't know of anywhere else that I need to update?



  • 4.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:51 AM

    What about deleting and re-adding?



  • 5.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:53 AM

    right click on top OU and select Sync..check if you see the new domain



  • 6.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:53 AM

    I think that's what I'm going to have to do.....but, when I do, do I have to reassign policies to every OU again, or does it keep that the way it currently is?



  • 7.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:55 AM

    You shouldn't lose anything. You're just re-adding the AD box.



  • 8.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 10:57 AM

    Rafeeq, I did that and got a sync failure because it was trying to sync the old domain name.



  • 9.  RE: LDAP Query Failed (using old domain)

    Posted Aug 30, 2016 11:37 AM

    can you just remove the AD entry under servers, Save the changes and add it again..