Endpoint Protection

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  • 1.  Legacy SEP11 files waste disk space after upgrade to SEP12.1

    Posted Feb 12, 2013 08:46 AM

     

    Hi,

    After we updated our environment from SEP11 to SEP12.1 we detected a lot of “legacy” files on our servers:

    • C:\ProgramData\Symantec\Definitions – between 1 and two 2 GB
    • C:\ProgramData\Symantec\LiveUpdate – between 1KB and 900 MB

     

    It looks like the files are not getting used anymore.


     

    Can these files get deleted?

    Is it normal that they don´t get removed during the upgrade from SEP11 to 12?

     

    Thanks



  • 2.  RE: Legacy SEP11 files waste disk space after upgrade to SEP12.1
    Best Answer

    Trusted Advisor
    Posted Feb 12, 2013 08:50 AM

    Hello,

    This is a normal. Eventually these files would be deleted.

    I hope you have migrated to the Latest version of SEP 12.1 RU2

    Symantec Endpoint Protection 12.1 will keep 1 definition set

    Symantec Endpoint Protection 11.x will keep 3 definition sets at any time: the current set and the last 2.

    Disk Space Management procedures for the Symantec Endpoint Protection Manager

    http://www.symantec.com/docs/TECH96214

    Drive Space used by Virus Definitions Updates

    http://www.symantec.com/docs/TECH141811

    Also, check this Thread with similar Issue - 

    https://www-secure.symantec.com/connect/forums/virusdefs-folder-over-10gb-size-servers

    Hope that helps!!



  • 3.  RE: Legacy SEP11 files waste disk space after upgrade to SEP12.1

    Posted Feb 12, 2013 08:51 AM

    The virus defs can be removed if they are old. SEP 11.x kept 3 revisions and SEP 12.1 will only keep 1.



  • 4.  RE: Legacy SEP11 files waste disk space after upgrade to SEP12.1

    Posted Feb 12, 2013 08:58 AM

    You mean the SEP 12.1 client here?

    C:\ProgramData\Symantec\LiveUpdate\Downloads - you can remove everything from here manually - SEP 12.1 client won't use this anymore. If there is Liveupdate still installed on the client machine you can deinstall it as well if no other Software is using it.

     

    C:\ProgramData\Symantec\Definitions - this is same path used both by sep 11 and 12.1 you can leave it for now - SEP will clean it up automatically eventually.



  • 5.  RE: Legacy SEP11 files waste disk space after upgrade to SEP12.1

    Posted Feb 13, 2013 12:24 PM

    Thanks!

    We will go forward and clean out:

    • C:\ProgramData\Symantec\LiveUpdate\
    • C:\ProgramData\Symantec\Definitions

     

    What a pity that the setup routine does not clean that stuff..

    And yes we updated to 12.1RU2.