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Lenovo Warranty Task

Updated: 21 May 2010 | 1 comment
lah's picture
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I found this great article on how to create Smart Task to Display Online Warranty Information for Dell Computers. I've tried to create a similar task to get warranty information from Lenovo using Warranty Lookup. I've attached the exported task as LenovoWarranty.txt.

Lenovo Warranty Lookup requires two params; type and serial. I add the serial using WORKITEM(managed_object_serial_number). I tried using WORKITEM(managed_object_model) as type, but WORKITEM(managed_object_model) contains what Lenovo calls Type (4 characters) and Model (3 characters) in one string. As Warranty Lookup expects type to be only 4 chars, the lookup fails.

Does anyone know how to solve this?

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lah's picture
19
Dec
2008
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Lenovo and HP Warranty Task

Solved it by replacing WORKITEM(managed_object_model) with HDQUERY[[select substring(model, 0, 5) from dbo.managed_object WHERE id=WORKITEM(managed_object_id)]]

If any of you have tried using this task, chances are you have also received the message "Our apologies. Information for Warranty was not found." Unfortunately Lenovo Warranty Lookup does not appear to be very stable.

However, I have also made a similar task for HP. It only works on computers where Product number is found between parentheses in WORKITEM(managed_object_model). Let me know if you want to try it out.