Symanec Protection Suites

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  • 1.  Licences in Endpoint Protection Manager 12.1.671.4971

    Posted Aug 01, 2011 02:06 AM

    Hi,

    We have a certain number of SEP licences.  We have computers that we have scrapped and new ones purchased.  However the number of "seats used" seems to include both the scrapped PC's and the others.  After we delete them from the Clients list, the number of clients is corrected, but the seats used is unchanged.

    How can the licence take account of scrapped, never to be used again, PC's and effectively move the licence to a new computer?

     - Neil



  • 2.  RE: Licences in Endpoint Protection Manager 12.1.671.4971
    Best Answer

    Posted Aug 01, 2011 12:58 PM

    Please see -

    About obsolete clients and their impact on licenses -

    http://www.symantec.com/business/support/index?page=content&id=HOWTO55345&actp=search&viewlocale=en_US&searchid=1312217748648