Licencing Question: SYMC PROTECTION SUITE ADVANCED BUSINESS EDITION 4.0 PER USER BASIC 12 MONTHS EXPRESS BAND A
please could somebody explain clearly, why SYMC ENDPOINT PROTECTION 12.1 FOR SYMC PROTECTION SUITE ADVANCED BUSINESS EDITION 4.0 ends earlier (July, 13th 2013), as the bundle SYMC PROTECTION SUITE ADVANCED BUSINESS EDITION 4.0 PER USER BASIC 12 MONTHS EXPRESS BAND A (August, 9th 2013) for my client?
Doesn´t make any sense to me and my Symantec Sales Partner didn´t have a reasonable explaination, too, although he spoke with Symantec himself.
Now, my client has the following situation: SEP12.1 EE will expire July, 13th 2013, SMSMSE will expire August, 9th 2013 and the whole bundle will expire August 9th, 2013.
Colud someone explain this?
There is no whitepaper on this, no mail or pdf for partners in PartnerNet.
I attached the Licence Certificate and a screenshot of the SEPM and SMSMSE after activating the new lcence.
My Sales Guy said that, according to Symantec, that licence is correct, although our current licence expires August, 8th 2012! Symantec was not able to explain that to me and my sales partners in clear and understandable words!