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License ordering

Created: 05 Oct 2011 | 4 comments
Losid's picture

Hello,

As known Symantec Express Licensing SKU's are divided in pools based on the license quantity. I agree with the minimum order quantity of 5 Licenses on pool A, but when it comes to add 2,3 or 4 licenses for the same customer it won't proccess the order.

If the customer is the same, and it hasn't passed even 10 days from the first license purchased meaning a new Symantec Agreement Number, why that customer cannot add lesss than 5 licenses for that same SAN?

No one likes to pay for something that is not using!
Hope there's any way type of orders.

Regards,
Losid

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LilManTait's picture

Express licensing is transactional, which means they need a minimum of 5 licenses for security (1 license for servers) for each order....

Losid's picture

so by this logic, users who add 2 or 3 clients after one agreement should order more than they use? who wants to pay for something not used ? there should be a solution to this...

LilManTait's picture

They have recently changed it to a minimum of 1 license (for express and rewards)

Muhammad Nazakat's picture

You can get minimum as 1 license for express..

Regards,

Muhammad.