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license requirement for upgrade

Created: 23 Jul 2013 • Updated: 09 Sep 2013 | 1 comment
Petermtn's picture
This issue has been solved. See solution.

Hi All,

In upgrading from netbackup 7.0 to 7.5, will one need to aquire a new license for the upgrade puting in mind the two licensing models and the ability to use all the new features

Capacity licensing

Traditional licensing

Operating Systems:

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Marianne's picture

If annual NBU maintenance is up-to-date, upgrade is free.  You need the 7.5 license keys in order to download the software and use new features. 


NetBackup 7.5 is a full media release and customers may upgrade from any 6.x or 7.x release directly to 7.5.

Please follow these instructions for registering your product on the Symantec Licensing Portal:

2. Returning customers Login. New users must Create an Account first.

3. After logging in, select the Version Upgrade button.

4. Then select the I don’t have an Upgrade Notification ID button. Please see screenshot below:


5. Next, choose your applicable customer number from the drop down menu and click on the Select button.

6. Click on the appropriate Notification ID (IMPORTANT: All Symantec NetBackup 7.5 Version Upgrade Notification IDs will begin with NBU75).

7. Click on the Upgrade button.

8. If you have not upgraded previous versions of Symantec NetBackup, you will  be required to do so sequentially in order to obtain your Symantec NetBackup 7.5 upgrade information.

9. Select the licenses you would like to upgrade and click the Upgrade button.

10. Verify contact information for the licenses you are upgrading and click the Complete Registration button.

11. The license key(s) will be provided on the next screen.

12. You may then click the Get Software button to obtain your product. 

Should you require any further assistance, please contact our Customer Care team.

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