Licensed Backup Exec 2012 displaying Evaluation license
I have a customer who just licensed an evaluation of Backup Exec 2012. The license information displays both the evaluation and full licenses.
I need to find out where to get the evaluation license deleted from the directory.
I am testing with an NFR licensed BE 2012. The Besernum.xml I removed on a licensed BE 2012 still indicates that the product is licensed. I restart and the Backup Exec Directory has only the slf file which was not displaying before.
I can't find the besernum.xml file any longer.
Is the besernum.xml file for the evaluation? Remember this is an NFR license used for testing.
What do I do in the customer's case where the evaluation license is still displaying as shown below?
It is urgent I attend to this customer. I don't want to go there and not be sure of what I am doing.
Image above is the evaluation license display and the license information for one year.