Endpoint Protection Small Business Edition

Hello,

one of my customers has 15 employees and 3 Servers.

The endpoint protection 12.1 is only installed on the servers. (The clients are either thinclients, or protected by a product of a different vendor.)

The servers are

Microsoft Small Business Server 2011
Windows Server 2008 R2 (used as Terminal Server)
Windows Server 2003 (used as Fileserver, mainly for Backups)

Addionaly there is a NAS Device connected

The customer has bought a package with 5 licenses for endpoint protection 12.1, to be used for the 3 Servers.

I've read all licensing information I could, and contacted the reseller, but never got an exact answer, if the customer has enough licenses in his environment.

The invoice shows an article for 5 users. (which made me first think, hey 5 User is not 3 Servers...)
Reading details, some blg and other information found with help of google, user is defined as "device protected by the software".

But what exactly does that mean?

Is a computer protected by the software if Fileshares can be accessed from it, even if it has its own protection software (from a different vendor)?
What about Smartphones, with WiFi Access to the Sharepoint Site hosted on the SBS2011? Do i need an endpoint protection license.
What about private PCs of the employees used to connect the netowork via VPN and using the Terminal Server?
What about Internet Cafe devices, used to contact the Outlook Web Access hosted on the SBS 2011, ?

Sure each machine, with a copy of the software needs a license. And if these are the only machines. the customer has all licenses he needs.

But giving the interpretation licenses are also need for devices, that recieve protected content from the server, would cause the customer to buy unlimited licenses, because he cannot know the numer of devices used at home or internet cafes.

But even of only the companies devices, that access the server need to be licensed, the customer needs to buy about 50 licenses for his 15 employees, as almost each has a workstation, a smartphone, and a mobile computer, plus the servers, and the NAS.

I dont think he will accept this. But I want to verify, the customer is licensed correctly!

Who can give me a most exact answer?

(If this is different from country to country: This customer is in Germany)

Thanks for reading, think, discussing, and hopefuly finaly answering.

The license is for the SEP client. So when you install on those 3 machines, it will be fully licensed and able to receive all content. It will protected.

User and PC can be used interchangeably

Other devices accessing the servers do not need a license. The license only applies in the case where SEP is installed.

Symantec Endpoint Protection 12.1 license works per computer machine basis.

Thanks for the quick reply.

So this has changed since Version 11.x?

I'm asking because this fourm discussing, was one of the things that confused me:
https://www-secure.symantec.com/connect/forums/sep-11x-licensing

Yes. 11.x was just a paper license. Now with 12.1 you have an slf file

You can read about it here:

SEP 12.1 and License Concepts

https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept                                 

Licensing Enforcement Rules

http://www.symantec.com/docs/HOWTO55135

11.x does not require any license file to be imported to SEPM console, it was just a paper license for reference.

http://www.symantec.com/business/support/index?page=content&id=TECH103025

if you have 5 computers ( servers /desktops ) where you install sep , then you only need 5 seat license.

You dont need any license for the SEPM console...

Thanks a lot to both of you!

All my questions answered quick and precise within 20 minutes.

Why was my reseller not able to give this information within a week? ;-)

Glad to help.

Not sure but makes me wonder...