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  • 1.  Licenses Expired

    Posted Jan 05, 2010 12:35 AM

    My licenses have expired and I have yet to receive the new licenses, so on my dashboard I see the following:

    Spam definitions: Spam filtering not enabled
      Spim definitions: IM filtering not enabled
    Virus definitions: Virus filtering not enabled

    Does it really mean the components have been disabled and antispam doesn't work anymore?
    And if it is disabled, is there a temp license I can use while waiting for my new licenses to arrive?



  • 2.  RE: Licenses Expired

    Posted Jan 05, 2010 01:07 AM
    I think you can get in tough with the Symantec Licensing team and get your license that can be installed.

    Aniket


  • 3.  RE: Licenses Expired
    Best Answer

    Broadcom Employee
    Posted Jan 05, 2010 11:12 AM
    You might have a grace period for the Antivirus, we may still be scanning for viruses, but we will stop scanning for spam.

    You can call customer service and get a 30-day temporary license. Here is their contact page:

    http://www.symantec.com/business/support/assistance_care.jsp


  • 4.  RE: Licenses Expired

    Posted Jan 05, 2010 09:39 PM
    Settled it and got a 30 day temp license. Thanks!