Video Screencast Help


Created: 16 Apr 2013 • Updated: 16 Apr 2013 | 1 comment
This issue has been solved. See solution.

 i have  no idea about licnesing and   i started recieving an error message stating " LICENCE ADDING ERROR- Server returned error: The last name field cannot contain numbers.

Operating Systems:

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Simpson Homer's picture

Hello; padding-right: 27px; margin-right: 3px; font-weight: 700; line-height: 15px; color: rgb(65, 110, 0); font-size: 11.818181991577148px; display: inline !important; background-position: 100% -30px; background-repeat: no-repeat no-repeat;">la_ripper

In your App Center console, access: Account > Primary Contact. Does the username contain any special characters or numbers? This account's First Name and Last Name fields must contain only standard ASCII/English non-numeric characters (the Username may contain numbers).

Locate this account under Users, edit it to remove any special characters or numbers from the first and last name fields, then save. Try to apply the license again, and let me know whether or not it succeeds.

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Same issue.