Symantec Management Platform (Notification Server)

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  • 1.  Licensing Count

    Posted Jan 31, 2009 04:15 AM
    My licensing count for "Altiris Software Delivery Solution" shows 50+ more than my "All Computers" collection count. I ran the following query to verify that there weren't any non-managed machines that would be picking up licenses.

    select * from vcomputer where ismanaged=0

    What am I missing?


  • 2.  RE: Licensing Count

    Posted Jan 31, 2009 05:04 AM

    I know there was an issue with Software Delivery Solution Licensing, I have always 0 in mine even I have 5,000 worstations with it... Call Support to see if there is a fix now. My call was early january.



  • 3.  RE: Licensing Count

    Posted Feb 01, 2009 02:31 AM
    See below for the SWD restrictions on licensing. Basically, if you delivered any software package to a client, it will consume a license. As Dominque pointed out, you may have a unique situation, and if you are close to a licensing threshold, it may be worth calling support to clear up.

    Software Delivery Solution for Windows

    * License consumption—A license is consumed the first time a managed computer requests a software delivery task. The prerequisites for this event would be the assignment (via the Notification Server console) of a software delivery task to a managed node that has the Software Delivery Solution agent installed. A license is not consumed from the existence of the Software Delivery Solution agent and/or the Task Synchronization agent on a managed computer.
    * License count exceeded—All agents that attempt to obtain Software Delivery Tasks beyond the allowed node count will stop receiving the task details in their client policy files.
    * License expiration (only applicable to Trial or otherwise temporary licenses)—Agent rollouts will still occur without a problem. Software Delivery jobs will be no longer be advertised to clients, including newer schedules for existing tasks.
    * AUP expiration—All functions will continue normally. However, if newer versions of the solution are installed, they will not function.
    * License recovery—Retired computers will not release a license.
    o Computers can be deleted to release a license
    o For unmanaged computers, the event deletion in Data Purging for Software Delivery can be used to clear out old records and free up licenses. This will not work for systems actively using Software Delivery Solution.