Endpoint Protection

HI all some of limited accounts example "fhfc" can not login to SEPM, the console give a error that is "Authentication failure Please try again" one of limited account has been already login the SEPM Console on last time. i do a New Search from SQL Database by Select * From ADMINUSER, don't have to see the limited account "fhfc" in USER_NAME. if i reset the account password, the limited account can login successful and the "fhfc" in USER_NAME list can been detected. but, I'm sure the password is right. whether the limited accounts are too more because it has about 40 limited accounts

in SEPM have you created any domain?

admin -servers -domains ---------> do you see any domain here other than default if so then you need to mention this domain name during the SEPM log on

user:fdc
pass:xxxxxxxxxxxx
domain:somedomain.

https://www-secure.symantec.com/connect/forums/sep-11-limited-administrator-access-rights

HI  Rafeeq

only have default domain.i try type domain name when login SEPM , but the issue has as before

domain is case sensitive, its Default
the authentication you use is Symantec? or AD?

One question.
Whether you assigned some power  after creating the user?For e.g.view reports.,access permissions for some users etc.
If not assigned any power you will face the same problem.

HI all

my SEPM is Chinese Edition so the domain name is "默认值". don't case sensitive
the authentication is Symantec

some of limited accounts has different power that have to manage different Groups. not have other different

i am not clearly getting you..
In SEPM all are case sensitive--user name ,password,domain name..