Link to task "review and close incident" into Resolved Incident email
Created: 18 Jan 2013 | 1 comment
Hello, everyone.
One feature i'm missing from SD 7.1 (I'm into 7.5 ) is having the "Click Here to Review and Close your incident" link at bottom of email body for "Resolved Incident".
Can anyone help me about that?
Regards,
Discussion Filed Under:
Comments 1 Comment • Jump to latest comment
Had a similar discussion here: http://www-secure.symantec.com/connect/forums/process-view-link-email-template
Not exactly what you are looking for, but a step towards it. Or maybe it is, I can't really remember where that link actually went to in 7.1.
If a post solves your issue, please mark it as a solution. It makes these forums better for everyone.
Would you like to reply?
Login or Register to post your comment.