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Link to task "review and close incident" into Resolved Incident email

Created: 18 Jan 2013 | 1 comment

Hello, everyone.

One feature i'm missing from SD 7.1 (I'm into 7.5 )  is having the "Click Here to Review and Close your incident" link at bottom of email body for "Resolved Incident".

Can anyone help me about that?

 

Regards,

 

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michael.george's picture

Had a similar discussion here: http://www-secure.symantec.com/connect/forums/process-view-link-email-template

Not exactly what you are looking for, but a step towards it. Or maybe it is, I can't really remember where that link actually went to in 7.1.

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