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Linux Capture Image Fails - ClientCaptureImage.so load failed

  • 1.  Linux Capture Image Fails - ClientCaptureImage.so load failed

    Posted Sep 27, 2011 06:56 AM

    I've searched around for a solution but can't seem to find one.  Using DS 7.1 SP1a MR1 I am trying to capture an image from a Red Hat linux machine.  The precapture runs fine, but the image capture fails.  I am attempting to use Ghost.  The log file shows that ClientCaptureImage.so failed to load but I cannot find this file anywhere.  I've searched the entire linux directory structure and the entire structure of the altiris site servers.  I'm sure there's something obvious I'm missing here.  Thanks for any help you can provide.

     

    Below is the log file:

    [Tue Sep 27 03:59:57 2011 2069: -1227658384 2] Log File Created
    [Tue Sep 27 03:59:57 2011 2069: -1227658384 2] t3.cpp@46::Run()
    [Tue Sep 27 03:59:57 2011 2069: -1227658384 2] t3.cpp@50 Load ClientCaptureImage.so ep ClientCaptureImage
    [Tue Sep 27 03:59:57 2011 2069: -1227658384 2] Calling GetPluginInstallPath..
    [Tue Sep 27 03:59:57 2011 2069: -1227658384 0] t3.cpp:103 T3dll::GetPluginInstallPath() called

    [Tue Sep 27 03:59:57 2011 2069: -1227658384 2] ****** ExecuteClass:: In ExecuteCommandNoUser ******

    [Tue Sep 27 03:59:57 2011 2069: -1227658384 2] ExecuteCommand.cpp@126 calling ExecuteClass::ExecuteCommandNoUser().

    [Tue Sep 27 03:59:57 2011 2069: -1227658384 1] ExecuteCommandNoUser()Successfully created process. nResult =0

    [Tue Sep 27 03:59:59 2011 2069: -1227658384 1] Command execution completed . nResult =0

    [Tue Sep 27 03:59:59 2011 2069: -1227658384 2] ****** ExecuteClass:: Done ExecuteCommandNoUser ******

    [Tue Sep 27 03:59:59 2011 2069: -1227658384 2] ***ExecuteClass::getStatus() Called.

    [Tue Sep 27 03:59:59 2011 2069: -1227658384 2] ***ExecuteClass:: Child Process retruncode = 0

    [Tue Sep 27 03:59:59 2011 2069: -1227658384 2] t3.cpp@63 Plugin Installed Path = /opt/altiris/notification/DeploymentSolutionAgent/lib/plugins/
    [Tue Sep 27 03:59:59 2011 2069: -1227658384 2] t3.cpp@67 Loading Dll/so : /opt/altiris/notification/DeploymentSolutionAgent/lib/plugins/ClientCaptureImage.so
    [Tue Sep 27 03:59:59 2011 2069: -1227658384 0] t3.cpp@95 ERROR: Load Library failed value=0, error=2



  • 2.  RE: Linux Capture Image Fails - ClientCaptureImage.so load failed
    Best Answer

    Posted Sep 27, 2011 12:01 PM

    I figured it out.  I didn't have the Automation Folders deployed...  Rookie mistake.