Linux VMs on Hyper-V go into saved state with installed RALUS and Hyper-V integration services
we have a Failover cluster (two Win 2008R2 nodes) running multiple VMs, some of them Linux (ubuntu 10.04 and 12.04). BE2012 SP2 is running on another server (also 2008R2) and backups to a deduplication storage on local harddrives. All guest (linux and windows) in the failover cluster have the BE agents installed (ubuntu 12.04 with the patch for kernels >=3). The credentials are set correctly per-VM in the Virtual Machines selection list and I can browse the file system when directly connecting to the linux VM.
The Integration services (http://technet.microsoft.com/en-us/library/cc79486...) are activated and are running during backup.
Still the linux VMs (but not the windows VMs) go into saved state. A symantec employee states here (https://www-secure.symantec.com/connect/forums/can...) that the "VM should not be affected".
What do we have to do that also the linux machines don't go into saved state?
And another thing about which we were wondering: while GRT is supported when backing up directly a linux VM, it is not possible when backing up the same machine over the Hyper-V agent. Why does GRT not work on linux VMs with installed agent while it works on windows VMs? (credentials are set correctly, we can telnet 10082, 100102, both server and client have DNS entries in the local DNS, etc).