Hi,
When you run LiveUpdate manually with LUALL.exe command, what exactly happen ?
Is your SEPM able to connect to LiveUpdate servers and download the contents or not ?
Depending if it's connection/download issue or post process into the SEPM Database, we need to gather the Log.LiveUpdate if it's simply connection/download issue.
If it's a post process issue after the downloads of the contents have been successufully done then Sesm-Lu-0.log is needed to point out the root cause.
SemsLu log is located by default on %\Symantec Endpoint Protection Manager\tomcat\logs\
Kind regards,
A. Wesker