Live Update Administrator dont updat Antivirus and antispyware defi and rest of components definitions do update
Updated: 29 Oct 2010 | 40 comments
Hi every Body.
Any one help me ....
My LU administrator does not update sepm antivirus and antispyware definition and all other components are updated.....
I too much tense in this situation...
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Clear the definitions and
Clear the definitions and download once again..
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
do you mean at LU server,, if
do you mean at LU server,, if you mean at lu server then how can i do it
Which the version of
Which the version of LUA?
Which is the version of Java you are using?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
LU version is 2.2.2.9 and
LU version is 2.2.2.9 and Jave version is 6 and update 6
How to Collect
How to Collect Troubleshooting Information from LiveUpdate Administrator 2.x
Problem is with your LUA or SEPM?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
i dont know exactlly where is
i dont know exactlly where is the problem..........
Go to mange updates in LUA
Go to mange updates in LUA and fin out whether it is having latest update or note?
One more question
What is the date of virus definition you are having in your SEPM?
Also try by configuring one client to download updates from LUA and see what is date of updates it is getting?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
If u have team viewer then i
If u have team viewer then i can give access to my LUA..
defi date is 15-02-10...
i have latest update at LUA
In SEPM go to
In SEPM go to admin---->severs--->local site--->show liveupdate downloads and see the definition date..
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Aravind actually , this issue
Aravind actually , this issue is two 3 week old issue , we update our sepm manually,,,,,,,
its update is 16 that is manually updated
Assure that you are able to
Assure that you are able to access the LUA from SEPM.In browser of SEPM give the url of LUA and assure that it is accessible.
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
In SEPM Reinstall
In SEPM Reinstall liveupdate,use the lucatalog -update command
How to Uninstall and Reinstall LiveUpdate When a Symantec Endpoint Protection Manager or Symantec Endpoint Protection Client is Installed
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Yes LUA is access able ,,,
Yes LUA is access able ,,, thats showing root dirctory
It is showing all contents
It is showing all contents also ,Am i right?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
How can i make a backup copy
How can i make a backup copy of Product.Inventory.LiveUpdate
You can copy it to some other
You can copy it to some other location before uninstalling liveupdate.But here do not copy back it.Use LuCatalog – update for registering SEPM with liveupdate..
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
All content mean ?? it is
All content mean ??
it is showing lots rows
content means, if you access
content means, if you access it it will show all the downloaded virus updates .It will also tell u the date also.Are you able to see these contents?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
content means, if you access
content means, if you access it it will show all the downloaded virus updates .It will also tell u the date also.Are you able to see these contents?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
ok let me try,,,,,,,,,,, i m
ok let me try,,,,,,,,,,,
i m very afraid because it is very complex and critical environment...
Pray for me :)
yes i m able to see these all
yes i m able to see these all content
What do u suggent that where
What do u suggent that where is the problem
suggest
suggest
Proceed with reinstalling
Proceed with reinstalling liveupdate as i told.
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
RU5 is supported by symantec
RU5 is supported by symantec liveupdate 3.5.0.64
Use liveupdate 3.3.This is
Use liveupdate 3.3.This is the only supported in enterprise versions..
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Hi,
People are right to ask you to check what Lu version is on the SEPM (it should be 3.3)
But your problem is most likely with the LUA catalog :
Please follow the following documentation to the letter :
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2010010901022848?OpenDocument&*=&ExpandSection=2#_Section2
It should work fine then
Let us know.
--
Symantec Support
MCSE / CCNA
Jeremy,, i tried this
Jeremy,,
i tried this document already..
i am going to do reinstall LUA and follow this document .. plz stay with me
Problem rectified?
Problem rectified?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Dear AravindKM , Problem is
Dear AravindKM , Problem is not solved still,, now i m making a test environment.
can i install SEPM and LUA at same machine
When i got Solution i will mark it as solve. :)
If you are installing both
If you are installing both SEPM and LUA for the testing purpose it is ok.In production environment it is not recommendable.
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
ok Thanks.. I creating a test
ok Thanks..
I creating a test environment.... i will inform you its result..
so nice of you
How can i check Either LUA is
How can i check Either LUA is updated or not
In LUA under mange
In LUA under mange updates---->show all updates---->SESM viris definition win 32 v11 v2 are you able to see latest defs?
What is the download date?
In event log (LUA)any error?
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
SESM
Look at above content and
Look at above content and check either it is updated or not
Enter subject (optional)
It is updated.Assure that while running your distribution schedules it is running successfully.
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
ok Aravind ,, i will inform
ok Aravind ,, i will inform you tomorrow,, see u soon
Hi aravind ur ideas
Hi aravind ur ideas good...............
Any helpful update on
Any helpful update on this..thanks
;-)
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