Endpoint Protection

Hi, 

I have a problem to import previously exported configuration file to LUA. 

Failed to restore LUA configuration

logs: 

2015-07-07 14:49:43,261 [http-nio-0.0.0.0-7073-exec-9] ERROR importexport.PreferencesHandler  - lua.xml is invalid. Reason: cvc-complex-type.4: Attribute 'default' must appear on element 'ServerUserName'.
2015-07-07 14:49:43,262 [http-nio-0.0.0.0-7073-exec-9] ERROR importexport.ImportExportManager  - Validation not successful. Invalid import file.
2015-07-07 14:49:43,262 [http-nio-0.0.0.0-7073-exec-9] INFO  importexport.ImportExportManager  - Invalid version of import file.
2015-07-07 14:49:43,263 [http-nio-0.0.0.0-7073-exec-9] ERROR util.LocalFileUtil  - Exception deleting file: C:\TempDownload\importdir\1436273383019\lua.xml
2015-07-07 14:49:43,263 [http-nio-0.0.0.0-7073-exec-9] ERROR util.LocalFileUtil  - Exception deleting file: C:\TempDownload\importdir\1436273383019\ServerDetails.csv

I had a version 2.3.2 and upgraded this to 2.3.4. After upgrade I exported configuration file. Then I reinstalled version 2.3.4 and I cannot import this. Maybe there is a problem with upgrade ?? 

Regards, 

Sebastian

How are you importing? Just manually replacing?

Using GUI. 

After first login to LUA in tne right pane. It is possible only one time after first login do LUA. Of course there is another possiblity but that is no problem. Problem is that that I cannot import this for the first time. I can reinstall this to death :) 

Regards, 

Sebastian

To restore the LiveUpdate Administrator configuration, you do not export the recovery backup file and then import it. Instead of exporting and importing the recovery backup file, you import a compressed file that you create from two other backup files.

You must follow the steps mentioned in page 39 of the user guide to export and import LUA configuration.

https://www-secure.symantec.com/connect/sites/default/files/LiveUpdate%20Administrator%20Users%20Guide_2.3.3.pdf

As you have aready reinstalled the LUA and that you won't be able to export the configuration now, I am afraid that you may need to manually recreate the configurations.

Hi Seyad, 

Thank you very much :) that was it!!!!

Regards, 

Sebastian