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Live Update died - system now corrupt

Created: 14 May 2014 • Updated: 30 May 2014 | 2 comments
This issue has been solved. See solution.

Hello All - I was running a Live Update.  It downloaded and started to install the laest update for Backup Exec 2012 - it was over 300 Mb I think - and I did not know there was a backup still runing.  It caused the update to fail.  Now it is lkooking like I have a half installed update.  What do you do?  Can't run LiveUpdate again as it is inside Backup Exec, and Backup Exec won't run.


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VJware's picture

You can run LiveUpdate outside of Backup Exec as well or you can download the update from the Symantec site and install it manually.

Running it manually involves Start - Run and then execute luall.exe

If this fails, download the latest update from

I would recommend to repair Backup Exec first, reboot the server preferably and then try installing the update.

Ferbert's picture

Great.  That worked like a champ.  Thank you very much!