Endpoint Protection Small Business Edition

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  • 1.  Live Update Distribution Failure

    Posted Aug 05, 2014 10:37 AM

    We are getting the following error trying to distribute the Live updates for v12.1 to a private network.

    Following contents are missing in Content Repository.
    <br>Symantec Endpoint Protection v12.1 English-SEPC Iron Revocation List v12.1<br>[]<br>Symantec Endpoint Protection v12.1 English-SEPM Iron Settings v12.1<br>[sepm$20iron$20settings$20v12.1_microdefsb.curdefs_symalllanguages_livetri.zip]<br>Symantec



  • 2.  RE: Live Update Distribution Failure
    Best Answer

    Posted Aug 05, 2014 10:48 AM

    getting these on Liveupdate administrator or on SEPM? 

    Hve you manually deleted any files from your LUA 2.x server's directories to try to clear up some room, by any chance?  From the log entry above, it appears that LUA has database entries tht certain content updates exists, locally.  It cannot find them when it tries to send them to a DC.

    Following contents are missing in Content Repository.
    <br>Symantec Endpoint Protection v12.1 RU2 Russian-SEPC Iron Revocation List 12.1 RU2<br>[]<br>Symantec Endpoint Protection v12.1 RU2 English-SEPM Virus Definitions Win64 (x64) 12.1 RU2 H<br>[]<br>Symantec Endpoint Protection v12.1 English-SEPM Iron

    Also: have you configured your LUA server to download many languages?  Or tuned it to just download the SEP 12.1 RU2 components and languages that are in use in your environment?

    This article may be of interest:

    Managing LiveUpdate Administrator 2.x Space Usage
    https://www-secure.symantec.com/connect/articles/managing-liveupdate-administrator-2x-space-usage

    Please do keep this thread up-to-date with your progress!



  • 3.  RE: Live Update Distribution Failure

    Broadcom Employee
    Posted Aug 05, 2014 11:59 AM

    I see it as a unexpected issue, it should resolve with the next liveupdate download.



  • 4.  RE: Live Update Distribution Failure

    Posted Aug 05, 2014 12:08 PM

    I'm not real sure, but I ran the process again manually, which it failed. However the files that were not pushed the first time were. So, the SEPM servers updated successfully.



  • 5.  RE: Live Update Distribution Failure

    Posted Aug 05, 2014 12:11 PM

    known issue, please subscribe to this post

    https://www-secure.symantec.com/connect/forums/definitions-not-updating-1



  • 6.  RE: Live Update Distribution Failure

    Posted Aug 05, 2014 12:12 PM

    This is a known issue, thread started here:

    https://www-secure.symantec.com/connect/forums/definitions-not-updating-1



  • 7.  RE: Live Update Distribution Failure

    Broadcom Employee
    Posted Aug 05, 2014 12:58 PM

    Could you recheck. Definitions should be updating correctly now.



  • 8.  RE: Live Update Distribution Failure

    Posted Aug 06, 2014 02:10 PM

    I'm not real sure, but I ran the process again manually, which it failed. However the files that were not pushed the first time were. So, the SEPM servers updated successfully.