Endpoint Protection

 View Only
  • 1.  Live-Update Error

    Posted Jul 10, 2012 03:04 AM

    Hi all,

    Does anybody has the idea about the frequent liveupdate corruption.

    My liveupdate stops working after every 2-days.

    Giving me an error

    try to run liveupdate again & if it fails with same error try to reinstall the liveupdate again.

     

    What would be the internal reason for this issue.

     

     

    Thanks & Regards

    Anil.



  • 2.  RE: Live-Update Error

    Posted Jul 10, 2012 03:21 AM

    When you say Liveupdate goes corrupt, what exactly happens? Are you not able to open liveupdate from Control panel?



  • 3.  RE: Live-Update Error

    Posted Jul 10, 2012 04:07 AM

    Yes



  • 4.  RE: Live-Update Error

    Posted Jul 10, 2012 04:24 AM

    Have you tried the process of uninstalling and then re-intsalling and then re-registering the same with the SEPM?



  • 5.  RE: Live-Update Error
    Best Answer

    Broadcom Employee
    Posted Jul 10, 2012 05:37 AM

    Hi,

    Check log.liveupdate

    Log.liveupdate could be found in - 

    Windows 2003: C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate

    Windows 2008: C:\ProgramData\Symantec\LiveUpdate

    How to Uninstall and Reinstall LiveUpdate When a Symantec Endpoint Protection Manager or Symantec Endpoint Protection Client is Installed (SEP 11.x)

    http://www.symantec.com/docs/TECH102609

    Download liveupdate setup at following location:

    ftp://ftp.symantec.com/public/english_us_canada/liveupdate/3.3.0/