Live Update error message

Updated: 21 May 2010 | 2 comments

ITSJim

0 0 Votes

We get this message daily when MSMSE tries to hit the Live Update Server.

"LiveUpdate was unable to complete successfully. More information may be available in C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Log.LiveUpdate"

We have SEP and MSMSE installed. This kb article mentions disabling Live Update for one of the products as they share definitions. Does it matter which product to disable Live Update on?

http://service1.symantec.com/SUPPORT/ent-gate.nsf/04e4fa9deff21de8882570a500654254/e1b991fb04770b06802574e100544d53?OpenDocument

Thanks.

discussion Filed Under:

Security, Endpoint Protection (AntiVirus)

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Jul

2009

0 Votes 0

Aniket Amdekar

Hi, I think the solution is

Hi,

I think the solution is mentioned in the document you have mentioned above:

Example 2: Symantec AntiVirus Corporate Edition and Symantec products for Microsoft Exchange
Perform the following actions for all versions of Symantec AntiVirus Corporate Edition or Norton AntiVirus Corporate Edition on the same computer as a Symantec product for Microsoft Exchange, all versions:

* Disable LiveUpdate in the Symantec product for Microsoft Exchange.
* Allow the Symantec AntiVirus Corporate Edition product to provide the definitions updates through VDTM or LiveUpdate.

Cheers,
Aniket

Jul

2009

0 Votes 0

Ajit Jha

Accredited

Any error msg??? In this case

Any error msg???

In this case u can delete all the previous downloads and try to re-download it

Ajit

Regards'

Ajit Jha

Technical Consultant

STS

Live Update error message

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Hi, I think the solution is

Any error msg??? In this case

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