Critical System Protection

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  • 1.  Live update error in Symantec Critical System Protection Manager console

    Posted Jul 26, 2013 11:55 AM

    Hi,

    Live update error in Symantec Critical System Protection Manager console.

    live update unable to connect to live update server.help me how to update.



  • 2.  RE: Live update error in Symantec Critical System Protection Manager console

    Posted Jul 26, 2013 02:06 PM

    If you have a proxy, you will need to configure SCSP to use it.

    The other way to update your policy packs are described here:

    How to import, create and update default policies in SCSP | Symantec Connect Community

    Please note that LiveUpdate in SCSP is only for policy and report packs, nothing else.



  • 3.  RE: Live update error in Symantec Critical System Protection Manager console

    Posted Jul 27, 2013 08:50 AM

    I have provided the Proxy server IP Address still live update erro is coming help me



  • 4.  RE: Live update error in Symantec Critical System Protection Manager console
    Best Answer

    Posted Jul 29, 2013 04:02 AM

    Follow the procedure described below: 

    1. Close SCSP console 

    2. Go to C:\Program Files (x86)\Symantec\Critical System Protection\Console\liveupdate 

    3. Edit liveupdate.conf 

    NOTE: this file is created while running LiveUpdate for the first time in SCSP console, based on liveupdate.conf.template content. 

    Therefore you can in fact choose either to: 

    - edit current liveupdate.conf 

    or 

    - edit liveupdate.conf.template and delete existing liveupdate.conf 

    4. Add following lines to the file then save changes: 

    proxy=<IP address>:<Port Number> 

    proxyusername=<username> 

    proxypassword=<password> 

    4. Login to SCSP Console and run LiveUpdate



  • 5.  RE: Live update error in Symantec Critical System Protection Manager console

    Posted Jul 29, 2013 04:31 AM

    What kind of error you are getting, Could you pls share snap with us.



  • 6.  RE: Live update error in Symantec Critical System Protection Manager console

    Posted Jul 30, 2013 02:25 AM

    In liveupdate.conf some different proxy server ip address is there.

    So i have removed and given the current proxy server ip address.Now it is no updates available.

    With regards,

    Mahesh