Endpoint Protection

from past few days my sepm server is failing to update. I don't use live update server. I directly update my sepm from internet.
error is as follows;-

let me know if the below article helps to resolve the issue

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121710290448

Hi bijay

Check the link

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2002071909270613?Open&src=w

Hi Bijay,

It would be helpful to examine the log.liveupdate from that SEPM to see what the neture of the problem is.  Can that be attacehd to this forum thread?

Thanks and best regards,

Mick

////////////////////////////////////////////////////////////////////////////////
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// Start LuComServer
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5/20/2010, 3:51:59 GMT -> LuComServer version: 3.3.0.92
5/20/2010, 3:51:59 GMT -> LiveUpdate Language: English
5/20/2010, 3:51:59 GMT -> LuComServer Sequence Number: 20090713
5/20/2010, 3:51:59 GMT -> OS: Windows 2003 Enterprise, Service Pack: 2, Major: 5, Minor: 2, Build: 3790 (32-bit)
5/20/2010, 3:51:59 GMT -> System Language:[0x0409], User Language:[0x0409]
5/20/2010, 3:51:59 GMT -> IE 6 Support
5/20/2010, 3:51:59 GMT -> ComCtl32 version: 6.0
5/20/2010, 3:51:59 GMT -> IP Addresses: 10.33.1.27
5/20/2010, 3:51:59 GMT -> Unable to find the property 'PREFERENCES\REQUIRED_FREE_DISK_SPACE' in settings file; using default: 10485760.
5/20/2010, 3:52:00 GMT -> Opened the product inventory at "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Product.Inventory.LiveUpdate".
5/20/2010, 3:52:00 GMT -> Account launching LiveUpdate is not a logged in user's account
5/20/2010, 3:52:00 GMT -> Combined Product Inventory Flags 0, Permanent Flags 0, Permanent Flags Filter 0
5/20/2010, 3:52:00 GMT -> LiveUpdate flag value for this run is 0
5/20/2010, 3:52:00 GMT -> Unable to find the property 'PREFERENCES\CACHE_LIMIT' in settings file; using default: 844220620.
5/20/2010, 3:52:00 GMT -> Performing Daffy WelComeText Callback removal.
5/20/2010, 3:52:00 GMT -> Successfully added property PREFERENCES\DAFCALLBACK_REMOVAL to the settings file.
5/20/2010, 3:52:00 GMT -> **** Starting a Silent LiveUpdate Session ****
5/20/2010, 3:52:00 GMT -> ***********************        Start of New LU Session        ***********************
5/20/2010, 3:52:00 GMT -> The command line is -S
5/20/2010, 3:52:00 GMT -> EVENT - SESSION START EVENT - The LiveUpdate session is running in Silent Mode.
5/20/2010, 3:52:00 GMT -> LiveUpdate did not find any new updates for the given products.
5/20/2010, 3:52:00 GMT -> EVENT - SESSION END FAILED EVENT - The LiveUpdate session ran in Silent Mode. LiveUpdate found 0 updates available, of which 0 were installed and 0 failed to install.  The LiveUpdate session exited with a return code of 1805, There are no products on this computer that can be updated by LiveUpdate.
5/20/2010, 3:52:00 GMT -> Only the LiveUpdate command lines were registered in the Product.Inventory.LiveUpdate file.
5/20/2010, 3:52:00 GMT -> Integrity check of the newly saved product inventory failed with error code=0x802A0044.
5/20/2010, 3:52:01 GMT -> ***********************           End of LU Session           ***********************
5/20/2010, 3:52:01 GMT -> LuComServer version: 3.3.0.92
5/20/2010, 3:52:01 GMT -> LiveUpdate Language: English
5/20/2010, 3:52:01 GMT -> LuComServer Sequence Number: 20090713
5/20/2010, 3:52:01 GMT -> OS: Windows 2003 Enterprise, Service Pack: 2, Major: 5, Minor: 2, Build: 3790 (32-bit)
5/20/2010, 3:52:01 GMT -> System Language:[0x0409], User Language:[0x0409]
5/20/2010, 3:52:01 GMT -> IE 6 Support
5/20/2010, 3:52:01 GMT -> ComCtl32 version: 6.0
5/20/2010, 3:52:01 GMT -> IP Addresses: 10.33.1.27
5/20/2010, 3:52:01 GMT -> Loading C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Product.Inventory.LiveUpdate
5/20/2010, 3:52:01 GMT -> Only the LiveUpdate command lines were registered in the Product.Inventory.LiveUpdate file.
5/20/2010, 3:52:01 GMT -> Failed to load C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Product.Inventory.LiveUpdate.
5/20/2010, 3:52:01 GMT -> Opened the product inventory at "C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Product.Inventory.LiveUpdate".
5/20/2010, 3:52:01 GMT -> Account launching LiveUpdate is not a logged in user's account
5/20/2010, 3:52:01 GMT -> Combined Product Inventory Flags 0, Permanent Flags 0, Permanent Flags Filter 0
5/20/2010, 3:52:01 GMT -> LiveUpdate flag value for this run is 0
5/20/2010, 3:52:01 GMT -> ProductRegCom/luProductReg(PID=5228/TID=5048): Successfully created an instance of an luProductReg object!
5/20/2010, 3:52:01 GMT -> ProductRegCom/luProductReg(PID=5228/TID=5048): Path for calling process executable is C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin\sesmcontinst.exe.
5/20/2010, 3:52:01 GMT -> ProductRegCom/luProductReg(PID=5228/TID=5048): Destroyed luProductReg object.
////////////////////////////////////////////////////////////////////////////////
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// End LuComServer
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5/20/2010, 3:52:00 GMT -> EVENT - SESSION END FAILED EVENT - The LiveUpdate session ran in Silent Mode. LiveUpdate found 0 updates available, of which 0 were installed and 0 failed to install.  The LiveUpdate session exited with a return code of 1805, There are no products on this computer that can be updated by LiveUpdate.

looks like the SEPM is updated with the definiotion as i read it from your first message that it is connected to internet for updates. But error code 1805 is the concern, try reinstalling LU on SEPM and check if it helps.

no sepm is not updated it was last updated manualy 2 days back with .jdb file.

try reinstalling LU and do let know if it overcomes the 1805 error.

I saw a new error today .screenshot is below why this is happening.

Try this
"There were no new content updates. Return code = 1" Definitions are not up to date on the Symantec Endpoint Protection Manager

If not helps reinstall live update as per this doc.
How to Uninstall and Reinstall LiveUpdate When a Symantec Endpoint Protection Manager or Symantec Endpoint Protection Client is Installed
 Use lucatalog -update command for registering with liveupdate...