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Live Update fails with the below logs For Widows Client

Created: 25 Jul 2012 • Updated: 30 Jul 2012 | 3 comments

7/26/2012 9:26:20 AM - requesting resource Server.NBU_POLICY.MAXJOBS.LU7104
7/26/2012 9:26:20 AM - granted resource ctsintcosfbb.NBU_POLICY.MAXJOBS.LU7104
7/26/2012 9:26:22 AM - started process RUNCMD (868)
7/26/2012 9:26:22 AM - ended process 0 (868)
7/26/2012 9:26:43 AM - Info nbliveup(pid=15636) Updating LiveUpdate Server location to: http://server/Liveupdate/      
7/26/2012 9:27:08 AM - Error nbliveup(pid=15636) Error executing "C:\Program Files\Symantec\LiveUpdate\LUALL.EXE" -s -h "C:\Program Files\Veritas\NetBackup\LiveUpdateHost.hst", stopping update.  
7/26/2012 9:27:13 AM - Warning nbliveup(pid=15636) Cannot find the pack summary log file: C:\Program Files\Veritas\Patch\History.Log   
7/26/2012 9:27:13 AM - Info nbliveup(pid=15636) EXIT STATUS 77         
execution of the specified system command returned a nonzero status(77)

Pls suggest me on this to fix the issue.

Comments 3 CommentsJump to latest comment

Yuvi's picture

Error was identified and client side it shows some error as below ,does any body crossed the error reply me

"The connection with the server was reset" in Windows client.

Nicolas Horchower's picture

Hello,

Same here :

Error executing "C:\Program Files (x86)\Symantec\LiveUpdate\LUALL.EXE" -s -h "C:\Program Files\Veritas\NetBackup\LiveUpdateHost.hst", stopping update. 
10/4/2012 3:46:00 PM - Warning nbliveup(pid=4988) Cannot find the pack summary log file: C:\Program Files\Veritas\Patch\History.Log   
10/4/2012 3:46:00 PM - Info nbliveup(pid=4988) EXIT STATUS 77         
execution of the specified system command returned a nonzero status(77)

I've manually created missing folder on the client :
10/4/2012 3:28:26 PM - Warning nbliveup(pid=4240) Cannot find the pack summary log file: C:\Program Files\Veritas\Patch\History.Log   
10/4/2012 3:28:26 PM - Warning nbliveup(pid=4240) Directory C:\Program Files\Veritas\NetBackup\Logs\LiveUpdate doesn't exist, cannot copy the installation logs 

And then I was able to read the LU logs on the client : I was using OpsCenter web server (https) to host the LU directory. Now I'm using iis in http on a dedicated port, and it seems to work, at least, it was able to download the files :)

But then nothing...

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NH