Live update is not working..SEPM 12.1.67.4971
Dear Team, I am facing one issue with SEPM liveuupdate: When i am trying to update the SEPM server getting the below mentioned messages.My current Virus definition is given below Windows Definitions Latest from Symantec: 01/03/2013 r32 Latest on Manager: 12/09/2012 r6 Message Getting after running Live update is as follows.. anuary 4, 2013 2:10:21 PM IST: LiveUpdate succeeded. [Site: PINSAV02] [Server: PINSAV02] January 4, 2013 2:10:21 PM IST: LUALL.EXE finished running. [Site: PINSAV02] [Server: PINSAV02] January 4, 2013 2:10:21 PM IST: LUALL.EXE successfully updated the content. Return code = 0. [Site: PINSAV02] [Server: PINSAV02] January 4, 2013 2:10:18 PM IST: No updates found for Symantec Endpoint Protection Win64 12.1 (English). [Site: PINSAV02] [Server: PINSAV02]
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hi,
Can you pass log.liveupdate logs
The SEPM does not update virus definitions. Liveupdate not working on the Symantec Endpoint Protection Manager 12.1
http://www.symantec.com/docs/TECH183178
https://www-secure.symantec.com/connect/articles/t...
Duplicated Thread:
https://www-secure.symantec.com/connect/forums/liv...
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
check if this link helps
http://www.symantec.com/docs/TECH166923
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Generally speaking, when the SEPM's LU encounters a problem, it will return some sort of error code. For it to produce "Return code = 0" seems to suggest that the SEPM thinks it ran correctly.
This is usually down to the SEPM using a proxy to access the Internet, and that proxy (e.g. ISA) is configured to cache web content. Does this apply to your environment by any chance? If so, you may want to get test by disabling caching (http://support.microsoft.com/kb/837352)
http://www.cstl.com/
Hello,
I agree. Are you using any proxy on your network??
I would also suggest you to -
1) Restart the server and check if the updates are happening properly.
2) If already restarted, please Migrate the SEPM to the Latest version of SEP 12.1.2015 (RU2)
I am sure this would help you.
3) You could also try these steps in the Article below -
TECH171060 How to Uninstall and Reinstall LiveUpdate on SEPM 12.1 (Enterprise Edition or Small Business Edition)
TECH181305 Windows LiveUpdate Client for Use with Symantec Endpoint Protection Manager 12.1
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
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