Live Update Stopped Working

Updated: 10 Feb 2012 | 4 comments

Joji

0 0 Votes

This issue has been solved. See solution.

My current install: BE 2010 R3 Ver 13.0 Rev. 5204 with SP1 and several HF on Windows 2008 Server R2 Standard 64 bit

I know it used to work because I was able to install SP1 and several HF. Now when I click on "Click here to run LiveUpdate" it just sits there. I also ran the repair option with the installation CD - did not help.

HELP!

Thanks!

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Feb

2012

0 Votes 0

VJware

Symantec Employee

Accredited

what happens when you run

what happens when you run luall.exe from Start - Run ?

Also, i guess you are already updated with the latest patches/ HFs

Feb

2012

0 Votes 0

Joji

"Windows can not find

"Windows can not find luall.exe"

I have the latest windows update but can not update BE as LiveUpdate stopped working. This is what I have for Installed Updates:

SP1, HF171073, HF164659. HF170962, HF172625, HF167791, HF173790, HF173536

Feb

2012

1 Vote +1

VJware

Symantec Employee

Accredited

Remove LiveUpdate from

Remove LiveUpdate from Programs & Features...

Delete the following directories

C:\Program Files\Symantec\LiveUpdate AND C:\ProgramData\Symantec\LiveUpdate

Download & install lusetup.exe for LiveUpdate 3.3 from https://www-secure.symantec.com/norton-support/jsp...

If you have other Symc apps such as SEP, open cmd & change to C:\Program Files\Symantec\Backup Exec & run the following command

BeUpdateOps.exe -AddBE -OptOut

try running liveupdate again then

SOLUTION

Feb

2012

0 Votes 0

Joji

It worked! After running the

It worked! After running the command: BeUpdateOps.exe -AddBE -OptOut

Thanks VJware!

Live Update Stopped Working

Comments

what happens when you run

"Windows can not find

Remove LiveUpdate from

It worked! After running the

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