On a machine running WinXP Pro sp3,  LiveState Recovery Desktop 3.03 had been running just fine.  Now when it tries to run the scheduled backup it hangs at 5% and never finishes.  No errors are put in the log or events history.  I tried uninstalling all Symantec products (it also has Symantec Anti-virus) and re-installing.  I even ran a registry cleaner to try and get rid of any old Symantec entries.  It will re-install just fine, however it still hangs at 5% when creating the system image.  We use LiveState Recovery 3.03 on 2 other machines and they are working just fine.  Does anyone know how to correct this issue or what could be the cause???