Video Screencast Help


Created: 23 Apr 2014 • Updated: 15 Jul 2014 | 3 comments
This issue has been solved. See solution.

Symantec LiveUpdate is not installed. Scheduled updates to BackuBackup Exec cannot be retrieved without LiveUpdate. You ,ust reinstall Liveupdate to schedule updates.

Any Help?



Operating Systems:

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VJware's picture

Uninstall LiveUpdate from Add/remove programs (If not present, ignore this step)

Install LiveUpdate from either the Backup Exec installation media or you can download LiveUpdate 3.3. from this link -

Post the installation, retry to run LiveUpdate

lanloun's picture

What would be the reason for live update to be unimmstlled suddently?

Live update should be reinstalled now?

VJware's picture

Ideally, LiveUpdate does not get uninstalled automatically, unless you uninstalled any Symantec software which also used LiveUpdate (For egs., Symantec Endpoint Protection)

Another reason could be that LiveUpdate is installed, but possibly didn't install properly and maybe corrupt.

Hence, would recommend to reinstall LiveUpdate.