Endpoint Protection

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  • 1.  LiveUpdate Administrator not update products

    Posted Jan 31, 2012 02:11 PM
      |   view attached

    Good

     

    I am using LiveUpdate Administrator, in my environment and I have installed SEP 12, SEP 11 and Mail Securiy for Exchange 64 bits, when I try to update my product catalog, tells me that "There are no available updates to the Symantec Product Catalog".

    And I need to download the definitions SEP 12 and Mail security for Exchange, for 64 bits
    evidence attached

     

    I appreciate any help

    Attachment(s)



  • 2.  RE: LiveUpdate Administrator not update products

    Posted Jan 31, 2012 06:04 PM

    Did you press the "Add new products" button?

    Then you just have to select, for example, "Symantec Endpoint Protection" and choose SEP 12.1. If the product catalog cannot be updated, it just means it's up to date.



  • 3.  RE: LiveUpdate Administrator not update products

    Posted Jan 31, 2012 10:26 PM

    Please do the following and mark as solution if it works

    In the LUA 2.x interface, select Configure, Distribution Centers, and select the chosen DC. Click "Edit," and add the desired product to the Product List.

    "Component Coverage" will then have a green check mark, and manual or scheduled distribution jobs will thereafter succeed.

     

    Regards
     



  • 4.  RE: LiveUpdate Administrator not update products
    Best Answer

    Posted Feb 01, 2012 04:54 AM

    "Thumbs up" to Greg's advice.  That should do it. &: )

    Here are some helpful LUA-related links and instructional materials.

    https://www-secure.symantec.com/connect/articles/helpful-liveupdate-administrator-2x-analogy

    Managing LiveUpdate Administrator 2.x Space Usage
     

    LUA Installation and configuration
    https://www-secure.symantec.com/connect/articles/installation-and-configuration-lua
     

    Configuring Distribution Center in LUA
    https://www-secure.symantec.com/connect/articles/configuring-distribution-center-lua

    Illustrated Guide to Configuring LiveUpdate Administrator 2.x for SMSMSE 6.5.5
    https://www-secure.symantec.com/connect/articles/illustrated-guide-configuring-liveupdate-administrator-2x-smsmse-655

    Video: Install LUA (Live Update Administrator) and Configure for Symantec Endpoint Protectionhttps://www-secure.symantec.com/connect/videos/install-lua-live-update-administrator-and-configure-symantec-endpoint-protection
     

    Video: LiveUpdate Administrator 2.3: What's New
    https://www-secure.symantec.com/connect/videos/lua-23-whats-new
     

    LiveUpdate Administrator: Product Selection Guide
    https://www-secure.symantec.com/connect/articles/liveupdate-administrator-product-selection-guide

    LiveUpdate Administrator 2.x: What product selections are needed for specific versions of Symantec Endpoint Protection?
    Article URL http://www.symantec.com/docs/TECH139618

    Please do continue to use the Connect Forum for any future questions.  There are many active admins with LUA experience who can offer the advice needed to get any update infrastructure running efficiently.

    Thanks ane best regards,

    Mick