Endpoint Protection

Hello,

I have LiveUpdate Administrator 2.1.0.77 Installed on our server . I want to upgrade to version 2.1.2.28 . I've downloaded the product update and distributed to my distribution centres but LiveUpdate just says that there aren't any updates available ??

I've even tried to install the latest version over the top to upgrade , like I would SEPM , but it advises me that I have to uninstall the previous version . Which is something I don't want to do as I'll have to re-configure everything.

Is there a way to manually update the product ? ie a patch I can run.


Thanks

Is anyone monitoring this forum ?


:p

In the upper right hand corner of the console there is a link "LiveUpdate"

This will automatically update to the latest version 2.1.3

 

There could be several reasons you are not seeing updates.

 

1) In Configure > My Symantec Products make sure you have selected the products you want updates for and added them to "My Symatnec Products"

2) In Configure > Distribution Centers make sure that you have selected a or created a Distribution Center and configured in this Distribution Center to use the same list of products or a subset of those in "My Symantec Products"

3) In Download & Distribute > Schedules when creating both the Download and Distribution schedule events, make sure that you configure to use the same product list

 

I hope this helps