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LiveUpdate en GUP - Symantec Endpoint Protection 12.1

Created: 09 Nov 2012 • Updated: 18 Apr 2014 | 3 comments
This issue has been solved. See solution.

Buenas Tardes;

Tengo equipos que se están actualizando directo de Internet en lugar de buscar en el GUP correspondiente.

Como puedo hacer para corregir esto y que solo busquen su GUP no busquen la SEPM ni en internet.????

Gracias de antemano.

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ᗺrian's picture

You need to define the GUP in your LiveUpdate policy. Than setup location awareness so your clients know where to get the updates from.

Enabling location awareness for a client

Configuring the Group Update Provider (GUP) in Symantec Endpoint Protection 11.0 RU5 and later

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zafar1907's picture


If I am not wrong your problem is


 client not taking update from GUP


Check the port 2967 for communication between client and GUP.It should be open. 

IF you have problem in configuring GUP  refer below link:



Thanks and Regards,

Mohammad zafar

Please Mark as solution if this comment solved your Issue....

consoleadmin's picture

Hi Raul,

Agree with Brian. Also you have not updated on the forum from long time, kindly update and if your issue sorted then mark the Brian comment as a solution.