Hi,

Yes.

They're currently managed by a SEPM, correct?

If so, just create a LiveUpdate policy and select the option to get updates from Symantec LU and apply it to the group(s) the clients are in.

1. Click Policies in the left navigation bar.
2. Select LiveUpdate.
3. Under "Tasks" click Add a LiveUpdate Settings Policy.
4. Enter a <Policy Name> , and then select Server Settings.
5. Uncheck the Use the default management server (recommended) option and place a check by the Use a LiveUpdate Server option.
6. Select Schedule in the left navigation bar and place a check in the box to select the Enable LiveUpdate Scheduling option.
7. Designate the Frequency for clients to run LiveUpdate. (daily is recommended)
8. Click OK
9. When asked if you would like to assign this policy, click Yes to assign the policy.
10. Select the group and/ or location to which you want this policy applied.
11. Click Assign.
12. When asked if you would like to assign the policy changes, click Yes to assign the policy.

How to configure mobile computers to automatically download virus definitions when disconnected from the Symantec Endpoint Protection Management console

1. Thanks James007, but i don't hav a SEPM in my Park!! :(

Thanks _Brain, but i don't have a SEPm en my park!! :(

Are you using unmanaged sep client ?

If yes SEP client automatic update for internet

Any changes you need to make would need to be done manually.

Since the clients are unmanaged, they should already be going out to the Internet for updates.

You can verify by opening the client and going to Change Settings >> Client Management >> Configure Settings >> LiveUpdate tab

You should see a schedule set here.

Áre you using managed sep client ?

Does Liveupdate TAB highlight?

Are you logged in as admin?

Yes i'm loged in admin of the computer!

So than I don't understand, is the tab greyed out?

Open sep client, select help and support, click on troubleshooting if its managed it will show server name or else it will show " unmanged"

All unmanaged clients are configured to get updated from internet automatically

So these clients were managed by a SEPM in the past and are now unmanaged?

Yes!

So it sounds like at one point these were managed by a SEPM and than went unmanaged. If that's the case, they were not properly configured before making them unmanaged so that when they did go unmanaged you should've had full control over them. Am I correct in this assumption?

Sooooo, it sounds like you might have managed endpoints installed (what with the LiveUpdate options being greyed out any everything).

In which case, the below article might be of use to you (this tells you how to change a SEP client back to being unmanaged).

http://www.symantec.com/docs/TECH92877

As the others have mentioned, a typical unmanaged SEP client is already set to updated from the Symantec Liveupdate servers on the Internet.

easiest way is to do a fresh install on these ten machines

Installing an unmanaged client

http://www.symantec.com/business/support/index?page=content&id=HOWTO80814

Check this articles and check Client/Server Connectivity

Symantec Endpoint Protection: Troubleshooting Client/Server Connectivity

http://www.symantec.com/docs/TECH105894

So you don't have access to the SEPM? Can you talk to the admin?

You need to enable sylink logging on the client to find out what is going on:

How to enable Sylink debugging for the Symantec Endpoint Protection 11.x and 12.1 client in the Windows Registry

Yes!

If you cannot get them connected back to the SEPM, the clients will need to be re-installed. The clients were not properly configured before making them unmanaged. There are steps that need to be taken to make sure you have full access to the client before going from managed to unmanaged.

Can you get them connected back to the SEPM or is this no longer a possibility?

In case you don't have access SEPM console you can get touch with your SEPM admin and convert managed client to unmanaged with the help of SEPM console admin.

See this thread

https://www-secure.symantec.com/connect/forums/unmanaged-client-settings-grey-out

Hello, 

It is better to install an unmaanged client and do the testing and rolled it out to production.

Regards

Ajin