Liveupdate fails LU1812

relhok's picture
relhok
July 3rd, 2009

I have SBS2003 SP2 with Backup Exec 11d 7170 sp3 . Updates worked fine till hot fix 59. since then no updates will install. i.e. hot fix 62 63 64 & 65.
Updates download ok then decompress ok but then fail to install.

I have read several other posts but no solutions that solve my issue. This has been going on for several months now and I need to get it fixed?
Has anyone found a solution for this yet!!

Help Please!!!!!!!

Filed under: , , , ,
0 votes
Abhijit Soman's picture
Abhijit Soman
20 weeks 3 days ago

These hotfixes requires SP4

These hotfixes requires SP4 has to be installed.

So install BE 11D SP4 first.

Please check and confirm. If this remedy worked for you Kindly mark it as a SOLUTION

Regards,

Abhijit

0 votes
Symboy's picture
Symboy
20 weeks 2 days ago

Hi    Please check the link

Hi

   Please check the link for downloading SP4

For 32 bit
http://support.veritas.com/docs/317520

For 64 bit
http://support.veritas.com/docs/317521

Thanks and Regards
Zaki Khan

Note: If this post provides you with a solution don't forget to mark the discussion as solved.

0 votes
Masti24by7's picture
Masti24by7
20 weeks 2 days ago

Live update fails with Error LU1812

Hello Relhok,

Registering msxml3.dll file may resolve this issue.

check the technote http://support.veritas.com/docs/317912

0 votes
relhok's picture
relhok
20 weeks 2 days ago

Fixed!

Tried to install SP4 - it failed.
Rebooted server and SP$ installed.
Hot fixes now installing with Liveupdate.
Why did Symantec not inform me that SP4 was required!!!!!!!!!!

Thanks for your help.

0 votes
Abhijit Soman's picture
Abhijit Soman
20 weeks 2 days ago

Relhok Symantec have clearly

Relhok

Symantec have clearly mentioned on the Hotfix download webpage i.e. SP4 is required before installing above mentioned hotfix.

Please read the 2nd line carefully on the webpages.

http://seer.entsupport.symantec.com/docs/326087.htm

http://seer.entsupport.symantec.com/docs/326086.htm

http://seer.entsupport.symantec.com/docs/319442.htm

http://seer.entsupport.symantec.com/docs/319441.htm

Please check and confirm. If this remedy worked for you Kindly mark it as a SOLUTION

Regards,

Abhijit

0 votes
Abhijit Soman's picture
Abhijit Soman
19 weeks 5 days ago

hello whats the update? have

hello

whats the update? have you applied the hotfixes?

Please check and confirm. If this remedy worked for you Kindly mark it as a SOLUTION

Regards,

Abhijit

0 votes