Endpoint Protection

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  • 1.  Liveupdate faling from sepm

    Posted Sep 29, 2009 04:26 AM
    My clients are not able to take updates from SEPM.
    I tried running liveupdate from SEPM but it fails.
    how to fix it ?please help


  • 2.  RE: Liveupdate faling from sepm
    Best Answer

    Posted Sep 29, 2009 04:29 AM
     What is the error message you are getting if it is return value =4
     then follow this article
     
    "Error: LiveUpdate encountered one or more errors. Return code = 4" in LiveUpdate status in Symantec Endpoint Protection Manager 
    http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/3b09d4f329acc39fc12573b400341977?OpenDocument
     
    are you using proxy server if yes then make sure you configure proxy in SEPM
     
    "How to setup the Symantec Endpoint Protection Manager to use specific proxy settings for LiveUpdate" at URL: 
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007082113383448


  • 3.  RE: Liveupdate faling from sepm

    Posted Sep 29, 2009 05:02 AM
    Hi,

    You can use this article as well:

    https://www-secure.symantec.com/connect/articles/troubleshooting-liveupdate-issues

    Best,
    Aniket


  • 4.  RE: Liveupdate faling from sepm

    Posted Sep 29, 2009 05:03 AM
    I have proxy in my network.I am not sure which error i am getting but will try to cnfigure proxy and use your links.
    thank you for your help